FrontierCode Terms and Conditions

1. Definitions

2. Application of Conditions

2.1 These conditions apply to and are incorporated in the Contract.

2.2 No changes to these terms are binding unless signed by FrontierCode.

3. Client's Obligations

The Client shall:

4. FrontierCode's Obligations

4.1 FrontierCode shall use reasonable efforts to provide the Services in a professional manner.

4.2 FrontierCode shall communicate regularly with the Client about the progress of the Services.

5. Changes to the Services

5.1 If either party wishes to change the scope of the Services, they must discuss and agree upon such changes in writing.

5.2 FrontierCode will provide an estimate of the impact of any changes on time and costs.

6. Charges and Payment

6.1 Charges will be calculated based on either time-and-materials or fixed price as agreed with the Client.

6.2 The Client shall pay invoices within the timeframe specified on the invoice.

6.3 Late payments may result in interest charges and suspension of Services.

7. Intellectual Property Rights

7.1 Upon full payment, FrontierCode assigns to the Client all Intellectual Property Rights in the Deliverables, excluding any FrontierCode Pre-existing Materials.

7.2 FrontierCode grants the Client a license to use FrontierCode Pre-existing Materials solely for the purposes of using the Deliverables.

8. Confidentiality

8.1 Both parties shall keep confidential all information of the other party obtained under or in connection with the Contract.

8.2 This confidentiality obligation survives the termination of the Contract.

9. Limitation of Liability

9.1 FrontierCode's total liability under the Contract shall be limited to the total charges paid by the Client.

9.2 FrontierCode is not liable for any indirect, consequential, or special damages, including loss of profits, business, or data.

10. Web Development and Design Services

10.1 FrontierCode will deliver the work as specified in the agreed-upon project scope.

10.2 The Client has 14 days to review and request revisions to the delivered work. FrontierCode will make reasonable efforts to accommodate these requests.

10.3 If substantial changes are required beyond the initial revision cycle, FrontierCode may charge additional fees based on time and materials.

10.4 FrontierCode is not responsible for conducting trademark or other legal searches related to branding or design work. The Client assumes all legal risks associated with the use of delivered designs or branding elements.

11. Intellectual Property Rights (Extended)

11.1 Upon full payment, FrontierCode assigns to the Client all Intellectual Property Rights in the deliverables, excluding any FrontierCode Pre-existing Materials.

11.2 FrontierCode grants the Client a non-exclusive, worldwide license to use FrontierCode Pre-existing Materials solely for the purpose of using the deliverables.

11.3 The Client may not sell, distribute, or sublicense the deliverables to third parties without FrontierCode's written permission.

11.4 The Client shall indemnify FrontierCode against any claims that the materials provided by the Client infringe on third-party Intellectual Property Rights.

12. Termination

12.1 Either party may terminate the Contract if the other party materially breaches the Contract and fails to remedy the breach within 14 days of written notice.

12.2 Upon termination, the Client shall pay for all Services provided up to the date of termination.

12.3 FrontierCode will provide reasonable assistance in transferring project files to the Client upon termination, subject to payment of FrontierCode's standard fees.

13. Force Majeure

Neither party is liable for delays caused by circumstances beyond their reasonable control, including but not limited to acts of nature, government actions, war, civil unrest, fire, floods, or labor disputes.

14. Waiver

The failure of either party to enforce any right or provision in this Agreement will not constitute a waiver of such right or provision unless acknowledged and agreed to by that party in writing.

15. General Provisions

15.1 Entire Agreement: This Contract constitutes the entire agreement between the parties and supersedes all prior agreements and understandings.

15.2 Governing Law: This Contract is governed by the laws of England and Wales and subject to the exclusive jurisdiction of the courts of England and Wales.

15.3 Severability: If any provision of this Agreement is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

15.4 Notices: All notices must be in writing and sent to the email or physical address provided by each party.

16. Monthly Managed Services Subscription

16.1 Service Description

FrontierCode offers a monthly managed services subscription that includes ongoing maintenance, support, and updates for the Client's website or web application.

16.2 Scope of Services

The monthly subscription includes:

16.3 Service Limitations

a) The subscription does not include major redesigns or new feature development.

b) Any work exceeding the specified limits will be billed separately at FrontierCode's standard hourly rate.

16.4 Billing and Payment

a) Payment is due within 30 days of invoice date.

b) FrontierCode reserves the right to suspend services if payment is not received within 30 days of the due date.

16.5 Term and Termination

a) The subscription will automatically renew on a month-to-month basis unless terminated by either party with 30 days written notice.

b) FrontierCode may adjust the subscription fee with 60 days notice to the Client.

16.6 Service Level Agreement

a) FrontierCode will respond to critical issues within 6-12 hours during business days.

b) For non-critical issues, FrontierCode will respond within 2-5 business days.

c) FrontierCode will use reasonable efforts to maintain 99.9% uptime for hosted services, excluding scheduled maintenance.

16.7 Client Responsibilities

a) The Client will provide timely access to necessary systems and information.

b) The Client is responsible for maintaining secure passwords and access controls.

c) The Client will promptly notify FrontierCode of any suspected security breaches or service issues.

16.8 Intellectual Property

Any enhancements or modifications made to the Client's website or web application as part of the managed services remain the intellectual property of the Client, subject to the terms in Section 11.

16.9 Limitation of Liability

FrontierCode's liability related to the managed services subscription is limited as specified in Section 9 of these Terms and Conditions.

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